We proudly stand behind the design, quality, materials and workmanship of every "Jiaao" product. We go to great lengths to create the best products possible, and we back that excellence with our "Jiaao" guarantee.

All products enjoy a 3-month warranty from the date of purchase. Our 3 month warranty covers:

Substantive Issues:

• Workmanship Issues
• Defective Product (non-artificial damage)
• Damage or Issues Related to Shipping
  
  If you experience material or workmanship issues with your "Jiaao" product, please contact us at support@jiaao.com and we will respond to your inquiry within 24 hours.
  
  Jiaao's total liability for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the "Jiaao" product. In no event will "Jiaao" be liable for indirect, incidental or special damages of any kind. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
  
  For questions about the "Jiaao" guarantee, please contact us via our email.
  
  Our Email: support@jiaao.com